Guest Conduct
Guests are expected to maintain respectful and responsible behavior throughout their stay and comply with hotel rules and staff instructions.
Check-in and Check-out
Guests must present valid identification at check-in. Check-out should be completed at the designated time unless an extension has been approved by management.
Room Care
Guests are responsible for taking reasonable care of hotel rooms, furniture, equipment, and other facilities. Any damage or loss caused by a guest may result in additional charges.
Visitors
Visitors are permitted subject to hotel management’s approval and applicable safety and security requirements. Guests are responsible for the conduct of their visitors.
Smoking
Smoking is restricted to designated areas. Smoking in non-smoking rooms or restricted areas may attract additional cleaning charges.
Noise and Disturbance
Guests are expected to keep noise at a reasonable level and avoid activities that disturb other guests, particularly during quiet hours.
Valuables
Guests are advised to secure their personal belongings. The hotel is not responsible for valuables left unattended in rooms or public areas.
Children and Minors
Parents or guardians are responsible for the safety and supervision of children and minors while on hotel premises.
Payments and Additional Charges
All accommodation and applicable additional charges must be settled according to the hotel’s payment terms.
Cancellation
Cancellation and refund terms may vary depending on the booking arrangement and rate selected.
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