Check-in and Check-out
Check-in begins at the designated hotel check-in time upon presentation of a valid government-issued identification.
Check-out must be completed by the designated check-out time. Late check-out may attract additional charges, subject to room availability.
Reservations and Cancellations
All reservations are subject to room availability and confirmation.
Guests wishing to cancel a reservation must do so within the hotel's cancellation period to avoid applicable cancellation fees.
Payment Policy
Payment for accommodation and other hotel services must be made according to the hotel's payment terms.
The hotel accepts cash, debit cards, credit cards, and other approved payment methods.
Guest Conduct
Guests are expected to behave respectfully toward hotel staff and other guests.
Disorderly conduct, excessive noise, illegal activities, or harassment will not be tolerated and may result in eviction without refund.
Smoking Policy
Smoking is prohibited in all designated non-smoking areas and guest rooms.
Guests who violate this policy may be charged a cleaning and restoration fee.
Visitors Policy
All visitors must register at the reception desk before entering guest rooms.
The hotel reserves the right to limit visitor access for security reasons.
Hotel Property
Guests are responsible for any loss or damage caused to hotel property during their stay.
Costs of repair or replacement will be charged to the responsible guest.
Safety and Security
Guests are encouraged to keep valuables in the in-room safe or deposit them with hotel management where available.
The hotel is not liable for loss of valuables that are not secured according to hotel procedures.
Lost and Found
Items found on hotel premises will be recorded and stored for a specified period.
Unclaimed items may be disposed of according to hotel procedures.
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