Check-in and Check-out Policy
Check-in time From 3:00 PM. Check-out time By 12:00 PM.
Early check-in and late check-out are subject to availability and may attract additional charges.
Reservation Policy
Guests must provide valid identification and payment details when making a reservation. Reservations are confirmed after payment or guarantee requirements are completed. Special requests are subject to availability and cannot always be guaranteed.
Cancellation Policy
Cancellation terms may vary depending on the room type, booking channel, and rate selected. Guests are advised to review cancellation conditions before confirming their reservation.
Payment Policy
The hotel accepts approved payment methods including major bank cards and other available payment options. Additional charges, such as extra services or damages, may apply during the stay.
Guest Conduct Policy
Guests are expected to respect other guests, staff, and hotel property.
Any unlawful activities, excessive noise, or behaviour that disturbs other guests may result in termination of the stay.
Smoking Policy
Smoking is not permitted in designated non-smoking areas of the hotel.
Additional cleaning charges may apply if smoking occurs in prohibited areas.
Children and Extra Guests
Children are welcome. Additional beds or special arrangements are subject to availability and applicable charges.
Pet Policy
Pets are not allowed unless specifically approved by the hotel.
Security and Personal Belongings
Guests are responsible for their personal belongings.
The hotel provides security measures but is not responsible for valuables left unattended.
Privacy Policy
Guest information is collected and used only for reservations, service delivery, communication, and compliance with applicable regulations.
Health and Safety
Guests must follow hotel safety guidelines and emergency procedures.
The hotel reserves the right to take necessary actions to ensure the safety and comfort of all guests.
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