M.B Serene Villa

Guest Identification Policy — Guests must provide valid identification and accurate personal information when registering for accommodation. Room Occupancy Policy — Guests must observe the maximum occupancy permitted for their allocated room. Additional occupants require prior approval from management. Smoking Policy — Smoking is not permitted inside guest rooms or in designated non-smoking areas of the property. Visitor Policy — Visitors must comply with the property's security procedures and may be required to provide identification before entering guest accommodation areas. Noise and Conduct Policy — Guests must maintain reasonable noise levels and behave respectfully toward other guests, staff, and the surrounding community. Personal Belongings Policy — Guests are responsible for safeguarding cash, electronic devices, documents, and other personal valuables during their stay. Property Damage Policy — Guests are responsible for damage, breakage, or loss of hotel property caused by themselves or members of their party and may be charged for repair or replacement.