Reservation and Booking Policy
All reservations are subject to availability and confirmation by the resort.
Guests must provide accurate personal information during booking.
Any changes or cancellations must be communicated within the approved cancellation period.
Check-in and Check-out Policy
Guests must present valid identification upon arrival.
Check-in and check-out times must be observed unless prior arrangements have been approved by management.
Late check-out may attract additional charges depending on availability.
Payment Policy
Guests are required to settle accommodation and service charges according to the agreed payment terms.
The resort accepts approved payment methods, including cash and electronic payments where available.
Guest Conduct Policy
Guests must respect other visitors, employees, and resort facilities.
Loud disturbances, illegal activities, violence, and inappropriate behavior are strictly prohibited.
Management reserves the right to remove guests who violate resort rules.
Room and Property Care Policy
Guests are responsible for any damage, loss, or misuse of resort property during their stay.
Charges may apply for repairs or replacement of damaged items.
Health, Safety, and Security Policy
Guests must follow all safety instructions provided by resort staff.
Emergency procedures and evacuation guidelines must be observed.
Guests should secure their personal belongings at all times.
Smoking and Alcohol Policy
Smoking is permitted only in designated areas.
Guests consuming alcohol must do so responsibly and comply with resort regulations.
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