General Policy
Guests are required to present a valid government-issued photo ID or international passport during check-in registration.
Smoking is strictly prohibited inside all guest rooms, dining spaces, and indoor common areas.
Domestic pets are not allowed on the hotel premises, except for certified service assistance animals.
Unregistered visitors must check in at reception and are allowed only in public lounge and restaurant areas.
Excessive noise, disruptive behavior, and unauthorized private parties are strictly forbidden to ensure guest comfort.
Accommodation charges and extra service bills must be settled using cash, major credit cards, or approved mobile money options.
Guests assume full financial responsibility for any physical damage, loss, or destruction caused to hotel property during their stay.