General Policy
Child Policies: Children are welcome; family executive rooms available.
Pets: Pets are not permitted.
Payment & Identification: Accepts Visa, Mastercard, mobile money, and cash. Government-issued photo ID required.
Cancellation & Prepayment: Conditions vary by booking channel; hotel offers both refundable and prepaid options.
Services & Amenities: Free Wi-Fi, restaurant, bar & grill, wellness centre, fitness facilities, conference hall, event centre, laundry, luggage storage, terrace, and 24-hour reception.
Airport Shuttle: Airport transfers available on request; Kumasi Airport ≈ 35 minutes’ drive.
Smoking: Smoke-free rooms; designated smoking areas available.
Accessibility: No elevator; rooms accessible via stairs.